Complimentary breakfast wasn't much for a variety. Room was nice and clean. All staff were pleasant. Transport van to the airport had torn cushions and was dirty. My biggest concern was that I arrived @ 11PM and found the back entrance unlocked.
We arrived at approximately 9 pm, there was a small line and only one desk clerk, Michelle. She was very busy checking people in, taking phone calls and setting up airport shuttles. When it was finally my turn to check in she welcomed me with a smile and was very courteous. She gave me my room keys and then set up out airport shuttle all with a smile on her face. I then went to our assigned room with my husband and 3 small children, we opened the door to find only one bed when we expected to have two! I went back to the front desk to ask Michelle about the mix up and she looked up my reservation and I did indeed book only a one queen room. She was very nice about it and was able to give us a different room with out any additional charges. I can not tell you how much I appreciated her kindness and helpfulness in spite of her busy night she maintained excellent customer service. Thank you, Michelle!